Independent printer help. Not affiliated with any printer manufacturer.

Quick fix

Connect the Chromebook to the same Wi-Fi network as the printer, then press Ctrl + P. Open the Destination menu, choose See more and select your printer. ChromeOS sets up most current printers automatically, with no drivers to install.

Didn’t work? Go to the full steps

You might see

  • Your printer doesn't appear in the Destination list
  • Print jobs fail or stay pending
  • The printer works from other devices but not the Chromebook

Usually caused by

  • Chromebook and printer on different networks
  • Printer that does not support driverless printing
  • Printer saved with the wrong settings
  • School or work Chromebook with printing controlled by the organisation

Step-by-step fix

Work through the steps in order and check each one off. Most people are printing again before the last step.

Common questions

Do I need to install a printer driver on a Chromebook?

No. ChromeOS doesn't install manufacturer drivers; it uses built-in driverless printing, plus included drivers for some older models.

Can I still use Google Cloud Print?

No. Google Cloud Print shut down at the end of 2020. Print directly over Wi-Fi or USB instead.

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