Print from your iPhone or Android phone
Print photos, emails and documents from an iPhone, iPad or Android phone over Wi-Fi, and fix it when your phone can't find the printer.
Quick fix
Connect your phone to the same Wi-Fi network as the printer. On iPhone or iPad, tap Share, then Print, and choose the printer. On Android, open the app's menu or Share sheet, tap Print, and pick the printer from the list at the top.
Didn’t work? Go to the full stepsYou might see
- Your iPhone says No AirPrint Printers Found
- The printer is not listed on your Android phone
- There is no Print option in an app
- The phone finds the printer but jobs never print
Usually caused by
- Phone and printer on different Wi-Fi networks
- Printer asleep or offline
- Android print service turned off or missing
- AirPrint or Bonjour turned off on the printer
- VPN on the phone hiding local devices
Step-by-step fix
Work through the steps in order and check each one off. Most people are printing again before the last step.
iPhone, iPad and Android
0 of 7 steps tried
-
Join the same Wi-Fi network
Open your phone's Wi-Fi settings and check that you're on the same network as the printer, not a guest network. Turn off any VPN app while printing.
-
Print from iPhone or iPad
Most printers sold today support AirPrint. Open the photo or document, tap the Share button (a square with an arrow), scroll down and tap Print. Tap the printer option, choose your printer, set copies and pages, and tap Print.
-
Turn on printing on Android
Open Settings and search for Printing; on many phones it's under Connected devices > Connection preferences > Printing. Make sure Default Print Service is on, or install Mopria Print Service or your printer maker's plugin from Google Play.
-
Print from Android
In the app, open the menu (three dots) or the Share sheet and tap Print. Tap the printer name at the top, choose All printers if yours isn't shown, select it and tap the print button.
-
Restart if the printer is missing
Wake the printer, then restart it and your phone. Many printers drop off the network in deep sleep and reappear after a restart.
-
Use the maker's app for extras
For scanning, ink levels, or printers without AirPrint or Mopria support, install the manufacturer's official app from the App Store or Google Play.
-
Print without Wi-Fi using Wi-Fi Direct
If there's no network, turn on Wi-Fi Direct (sometimes called Wireless Direct) on the printer. Then join the printer's own network from your phone's Wi-Fi settings, using the password shown on its screen or network page.
On the printer
0 of 3 steps tried
-
Check the printer's Wi-Fi status
Print a network configuration page and confirm the printer shows Connected, your network name and an IP address.
-
Make sure AirPrint or Bonjour is on
Some printers let you turn AirPrint, Bonjour or mDNS off in their network settings or built-in web page. If phones can't see the printer, check these are enabled.
-
Update the printer firmware
Older firmware can have phone printing bugs. Update it using the manufacturer's official instructions.
Did this fix it?
Good. To confirm everything is healthy, print a test page. It takes a minute and shows any quality problems early.
Try these next
Still stuck? Our printer assistant can walk you through it by live chat, free. . Or the The troubleshooter asks a few questions and narrows it down. If your printer is under warranty, the manufacturer can repair or replace it at no cost. Find their official support site on our brand pages.
Common questions
Does my printer need AirPrint to print from an iPhone?
To print without extra apps, yes. Most printers sold in the last decade support it; check the box, the manual or the manufacturer's site.
Why is there no Print option in my Android app?
Some apps don't include printing. Share the file to an app that does, such as a files, photos or cloud storage app, and print from there.