Independent printer help. Not affiliated with any printer manufacturer.

Every printer connected to your network by Wi-Fi or Ethernet gets an IP address: four numbers separated by dots, such as 192.168.1.45. You need it to add the printer manually, open its built-in settings page, or check it is on the same network as your computer. A USB-only printer has no network address.

Steps

On the printer

0 of 3 steps tried

  1. Check the printer's screen

    On printers with a display, look for Network, Wireless, Wi-Fi or Settings, then open a status, summary or details page. Menu names vary by model, so if one menu doesn't show the address, try the others or tap the Wi-Fi icon on the home screen.

  2. Print a network configuration page

    Most network printers can print a page listing their IP address, network name and connection status. On models with a screen, look under Reports, Print reports or the network menu. On models without a screen, this is usually done by pressing or holding a specific button for a few seconds; the manual or the manufacturer's support site says which one.

  3. Read the right line

    Look for IPv4 address or IP address. Ignore the subnet mask (usually 255.255.255.0) and the gateway, which is your router's address. If the address starts with 169.254 or reads 0.0.0.0, the printer hasn't been given a proper address by your router, which means it isn't fully connected to the network.

Tips

  • Reserve the printer's address in your router (often called DHCP reservation or address reservation). A fixed address prevents many offline problems after the router restarts.
  • Type the IP address into a web browser on the same network to open the printer's built-in settings page.
  • If the printer's address starts quite differently from your computer's, they may be on different networks, such as a guest Wi-Fi.

Common questions

Why does my printer's IP address keep changing?

Most routers hand out addresses automatically and can give a device a different one after a restart. Reserving the address in your router, or setting a fixed address on the printer, keeps it the same.

What is the difference between an IP address and a MAC address?

The IP address is the network location your computer uses to reach the printer, and it can change. The MAC address is a fixed hardware ID, handy for spotting the printer in router and arp lists.

My printer shows an address starting with 169.254. What does that mean?

The printer couldn't get an address from your router and gave itself a temporary one. Other devices can't reach it until it reconnects properly, so restart the printer and router and check its Wi-Fi connection.

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