Independent printer help. Not affiliated with any printer manufacturer.

A network printer is a small computer on your network, with its own web server, network services and stored data such as address books, email logins and scan destinations. Office models may also keep copies of recent jobs on internal storage. A few settings changes close the most common gaps without making the printer harder to use.

Steps

On the printer's web page

0 of 9 steps tried

  1. Open the web page and sign in

    Type the printer's IP address into a browser on the same network. If the printer supports it, put https:// before the address so your admin password is sent encrypted. Sign in as administrator; many newer printers ship with a unique password printed on a label, while older ones may have a blank or widely known default.

  2. Change the admin password

    Find the security, password or administrator settings and set a long, unique admin password. Store it in a password manager, since forgetting it can mean a factory reset. If the printer supports separate user and admin accounts, give admin rights only to the people who need them.

  3. Update the firmware

    Firmware updates fix security flaws as well as bugs. Check for updates on the web page or the printer's screen, and turn on automatic updates if the printer offers them. If you use third-party cartridges, read the update notes on the maker's official support site first, as some updates have changed which cartridges are accepted, but don't put off security updates for long.

  4. Turn off services you don't use

    In the network or protocol settings, turn off features nobody uses, such as Telnet, FTP, older print protocols, print by email and cloud services. Turn off Wi-Fi Direct if it isn't used, or give it a strong password. Leave on the protocols your computers print with, often IPP, and be careful with SNMP, which many drivers use to show ink levels; if the printer offers SNMPv3, use that rather than older versions. Print a test page after each change.

  5. Use encrypted connections

    Turn on HTTPS for the web page and, if offered, IPPS for printing. For scan to email, use TLS or STARTTLS with your mail server, and for scan to a network folder, use SMB2 or SMB3 rather than SMB1. If the printer lets you turn off old TLS versions such as 1.0 and 1.1, do so, then check your devices still connect.

  6. Keep the printer off the internet

    Sign in to your router, remove any port forwarding rules that point to the printer's IP address, and turn off UPnP if nothing you use relies on it. A printer should never be reachable directly from the internet. To print while you're away, use the maker's cloud service or a VPN into your own network instead.

  7. Keep guests on the guest network

    Give visitors your router's guest Wi-Fi rather than your main network, so their devices can't reach the printer or its settings page. Most guest networks block access to the main network, so a printer placed on the guest network usually can't be reached from your own computers either. If a guest needs to print, Wi-Fi Direct with a password, or printing the file for them, is simpler.

  8. Use secure printing on office printers

    Many office printers can hold a job until its owner enters a PIN or taps an ID card at the printer, often called secure print, PIN printing or pull printing. Use it for sensitive documents so pages don't sit in the output tray. Where the printer supports it, also limit who can scan, copy and change settings, and keep job logging turned on.

  9. Wipe the printer before disposal

    Before you sell, return or recycle a printer, run a full factory reset to remove Wi-Fi details, email logins and address books. On models with a hard drive or internal storage, also run the secure erase or sanitize option, and remove the printer from the maker's app or online account.

Tips

  • Print a configuration or network report before you change anything, so you can see which services and protocols are switched on.
  • Check the maker's official support site for security notices about your model now and then, especially for office printers.
  • Reserve the printer's IP address in your router so firewall rules and saved printer entries keep pointing at it.
  • Collect sensitive printouts straight away, and delete old scans from shared folders once you've filed them.

Common questions

Can a home printer really be attacked?

Any device on a network can be targeted if it's left with a default password, old firmware or a connection open to the internet. Keeping the printer updated, password-protected and reachable only from your own network removes most of that risk.

Should I turn off Wi-Fi Direct?

If nobody uses it, yes, since it's a separate way to connect to the printer. If you do use it, replace the default Wi-Fi Direct password with a strong one.

Does my printer store copies of my documents?

Most home printers mainly keep settings, address books and logs, though faxes may be held in memory. Office printers with a hard drive or internal storage can keep images of printed, scanned or copied pages, which is why a secure erase matters before disposal.

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