Independent printer help. Not affiliated with any printer manufacturer.

Quick fix

Scan documents at 300 dpi and photos at 600 dpi, in grayscale or color rather than black and white. Clean the scanner glass with a lint-free cloth, keep the original pressed flat against it, and choose the highest quality or lowest compression setting your scan app offers.

Didn’t work? Go to the full steps

You might see

  • Text looks soft or fuzzy, especially small print
  • Images look blocky or pixelated when you zoom in
  • Photos look dull or flat, or have a color cast
  • Book pages are blurred or dark near the spine
  • Wavy patterns appear on scans of magazine pictures

Usually caused by

  • Resolution set too low for the original
  • Black and white mode used for photos or shaded text
  • Heavy compression used to keep files small
  • Smudges on the glass, or an original not lying flat
  • Automatic adjustments set badly, or colors out of calibration

Step-by-step fix

Work through the steps in order and check each one off. Most people are printing again before the last step.

Any scanner or all-in-one printer

0 of 7 steps tried

  1. Choose the right resolution

    Use 300 dpi for letters, forms and anything you want to search or convert to editable text, and 200 dpi for everyday paperwork you'll email. Use 600 dpi for photos you may print or enlarge, and go higher only for small originals such as stamps or slides, because doubling the dpi roughly quadruples the file size.

  2. Pick the right color mode

    Black and white mode, sometimes called line art or text, keeps only pure black and pure white, which makes small text jagged and turns photos and pencil marks into blotches. Use grayscale for documents with shading, pencil or stamps, and color for anything in color.

  3. Lower the compression

    Settings labelled small file size, high compression or low quality save space by smoothing away detail and adding blocky patches. Choose a higher quality or larger file option, or save as PNG or TIFF instead of JPEG when quality matters more than size.

  4. Clean the glass

    With the printer off, wipe the glass and the white backing under the lid with a lint-free cloth lightly sprayed with glass cleaner. Fingerprints and haze scatter light and soften the whole image. For feeder scans, also clean the narrow glass strip the feeder reads through.

  5. Keep the original flat

    Most scanners focus on a very thin layer just above the glass, so anything lifting even a few millimeters goes soft. Close the lid fully, and for books press gently on the cover; some lids have hinges that rise for thick items. Don't lean hard on the glass or force a book's spine flat.

  6. Remove moiré patterns

    Magazine and newspaper pictures are printed as tiny dots that can clash with the scanner and form wavy patterns. Turn on a descreen option if your scan software has one, or scan at a higher resolution and reduce the size afterwards.

  7. Calibrate if your software offers it

    Some makers' scan apps include a calibration or color adjustment tool. If colors look wrong on every scan, run it and follow the on-screen steps; otherwise adjust brightness and contrast in the scan settings before scanning.

Common questions

What dpi should I use to scan documents?

300 dpi suits most documents and gives good results for text recognition. Use 200 dpi for small email-friendly files, and 600 dpi for photos.

Why doesn't a higher dpi make my scan sharper?

Resolution only captures more detail; it can't fix an original that isn't flat, a dirty glass or heavy compression. Beyond about 600 dpi, most documents gain nothing but file size.

Why are book pages blurry near the spine?

The curved paper near the spine lifts off the glass and out of focus. Press the book gently flat, or use a book mode if your scan software has one.

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