Pages come out wrinkled, creased or curled
Prints coming out wavy, creased or curled at the edges? Fix paper storage, the paper type setting and output path, and check rollers and the fuser.
Quick fix
Load fresh paper from a sealed ream, set the paper type to match it, and make sure the guides are snug but not tight. On a laser printer, open the rear output door if your model has one for a straighter exit, and choose a lighter paper setting if pages curl.
Didn’t work? Go to the full stepsYou might see
- Pages curl up at the edges or roll into a tube
- Diagonal creases or wrinkles across the sheet
- Inkjet pages turn wavy where there's heavy ink coverage
- Envelopes come out wrinkled or folded
Usually caused by
- Paper that has absorbed moisture
- Paper type set heavier than the paper, so a laser fuser runs too hot
- Heavy ink coverage soaking plain paper on inkjets
- Sheets feeding at an angle because the guides are loose
- Worn rollers or fuser, or envelopes unsuited to the printer
Safety first. Turn off and unplug the printer before checking inside, and on laser printers let the fuser cool before touching anything near the rear output.
Step-by-step fix
Work through the steps in order and check each one off. Most people are printing again before the last step.
Any inkjet or laser printer
0 of 5 steps tried
-
Use dry paper
Paper soaks up moisture from humid air and then curls when heated or wetted by ink. Keep it sealed and flat, don't leave a large stack in the tray for weeks, and try flipping the stack over in the tray.
-
Use the straight paper path (laser)
Many laser printers have a rear output door; opening it lets pages exit straight out instead of curling around the internal rollers. Use it for card, labels and envelopes too.
-
Use heavier paper for heavy ink
Plain paper ripples when soaked with ink, which is called cockling. For photos, graphics or full-page color, use heavier inkjet or photo paper.
-
Fix crooked feeding
Diagonal creases usually mean the sheet entered at an angle. Set the guides snugly, don't overfill the tray, and check the paper path for a scrap or obstruction.
-
Print envelopes the right way
Use envelopes suited to your printer type and load them as your manual shows. Some laser printers have envelope levers near the rear that reduce pressure on envelopes; your manual will say if yours does.
Windows 11 / 10
0 of 3 steps tried
-
Set the correct paper type
In Settings > Bluetooth & devices > Printers & scanners > your printer > Printing preferences, choose the type that matches the paper. On a laser, a heavy or card setting used with ordinary paper makes the fuser hotter and adds curl, so try plain or light.
-
Avoid excess ink on plain paper
On an inkjet, choosing a photo paper type or the highest quality while printing on plain paper lays down more ink than it can absorb. Match the paper type and use Normal quality for documents.
-
Look for curl-reduction settings
Some laser printers have a curl-reduction or humidity option in the printer's own menu or in the driver's device settings. Check your manual for the exact name on your model.
macOS
0 of 3 steps tried
-
Set the media type
In the print dialog, open Media & Quality and choose the media type that matches your paper, not a heavier one.
-
Use Normal quality for plain paper
On an inkjet, the highest quality settings lay down more ink and make plain paper ripple. Use Normal for everyday documents.
-
Check printer settings
Some printers offer curl-reduction or humid-environment settings in their control panel or built-in web page, which you can open with Show Printer Webpage under Options & Supplies on many models.
Did this fix it?
Good. To confirm everything is healthy, print a test page. It takes a minute and shows any quality problems early.
Try these next
Still stuck? The troubleshooter asks a few questions and narrows it down. If your printer is under warranty, the manufacturer can repair or replace it at no cost. Find their official support site on our brand pages.
Common questions
Why do my laser prints curl but inkjet prints do not?
A laser printer heats paper to melt toner, driving moisture out of one side faster than the other. Dry paper and the right paper setting reduce the effect.
Is it normal for inkjet prints to look wavy?
Some waviness is normal on plain paper with lots of ink. Heavier inkjet paper and the correct paper setting greatly reduce it.