Ghost images or faint repeats on laser prints
Faint copies of text or images repeating down your laser prints? Learn what causes ghosting and fix it with paper settings, power, drum and fuser checks.
Quick fix
Set the paper type in your print settings to exactly match the paper you're using, plug the printer straight into a wall outlet instead of a power strip or UPS, and print a few pages. If faint repeats continue on dry, standard paper, the drum or fuser is probably worn and needs replacing.
Didn’t work? Go to the full stepsYou might see
- A faint copy of text or graphics appears lower down the same page
- The ghost repeats at a regular spacing
- Ghosting is worse on heavy, glossy or damp paper
- Faint marks from one page show up on the next
Usually caused by
- Paper type setting that makes the fuser run too hot or too cool
- Worn or nearly expired drum
- Worn fuser
- Damp paper or high humidity
- Unsteady power from a power strip or UPS
Safety first. Turn the printer off, unplug it and give it at least 15 minutes to cool before reaching inside, because the fuser near the back gets hot enough to burn, and don't touch the drum surface.
Step-by-step fix
Work through the steps in order and check each one off. Most people are printing again before the last step.
Laser printers
0 of 6 steps tried
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Measure the repeat
Measure the gap between the original image and its ghost. The gap matches the circumference of the roller causing it, and many manuals or support sites have a repeating-defect chart that matches spacing to part.
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Match the paper type
Set the paper type to the paper actually loaded; heavy, card or glossy settings make the fuser hotter. Ordinary office paper, around 75–90 g/m² (20–24 lb), should use the plain setting.
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Plug into the wall
Plug the printer directly into a wall outlet rather than a power strip, extension lead or UPS. Laser printers draw a lot of power as the fuser heats, and an unsteady supply can affect print quality.
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Use fresh, dry paper
Paper that has absorbed moisture makes ghosting more likely. Load paper from a sealed ream and store open packs flat in a dry place.
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Check drum and toner life
Print the supplies status page from the printer's menu to see how much drum and toner life remain. Replace a drum at or near the end of its life; if the drum is built into the toner cartridge, a new cartridge replaces both.
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Consider the fuser
If ghosting continues with the right settings, fresh paper and a new drum, the fuser is the likely cause. Fusers are model-specific and can be costly, so check your manual or the maker's support site before buying one.
Windows 11 / 10
0 of 3 steps tried
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Set the paper type in the driver
Open Settings > Bluetooth & devices > Printers & scanners > your printer > Printing preferences (Windows 10: Settings > Devices > Printers & scanners > your printer > Manage). Set the paper type to match the loaded paper.
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Try a lighter paper setting
Laser drivers often offer choices such as light, plain, heavy or recycled. If ghosting persists, step down one setting at a time and print the same page after each change.
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Compare with a test page
Click Printer properties and choose Print Test Page. If the test page also shows ghosting, the cause is in the printer, not your document.
macOS
0 of 3 steps tried
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Set the media type
In the print dialog, open Media & Quality (or the maker's equivalent) and choose the media type that matches your paper. Save it as a preset for everyday printing.
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Check supply levels
Open System Settings > Printers & Scanners, click your printer, then Options & Supplies > Supply Levels to see toner and, on many models, drum life.
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Open the printer's web page
Many network laser printers have a built-in web page showing supply status and paper settings. Look for Show Printer Webpage under Options & Supplies, or type the printer's IP address into Safari.
Did this fix it?
Good. To confirm everything is healthy, print a test page. It takes a minute and shows any quality problems early.
Try these next
Still stuck? Our printer assistant can walk you through it by live chat, free. . Or the The troubleshooter asks a few questions and narrows it down. If your printer is under warranty, the manufacturer can repair or replace it at no cost. Find their official support site on our brand pages.
Common questions
Is ghosting harmful to the printer?
No, it's a print quality problem rather than a safety one. It usually signals a part wearing out, though, so it tends to get worse over time.
Can inkjet printers get ghosting?
Not in the same way. Ghosting comes from the drum and fuser in laser printers; inkjets more often show banding, smudges or misalignment.