Duplicate printers appear (Copy 1, Copy 2)
Windows lists the same printer several times, with names ending in Copy 1 or Copy 2. Find the copy that works, remove the rest and stop new ones appearing.
Quick fix
Print a test page from each copy to find the one that works, then remove the others in Settings > Bluetooth & devices > Printers & scanners. Rename the remaining one in Printer properties if you want to drop Copy 1 from its name, and set it as your default.
Didn’t work? Go to the full stepsYou might see
- The same printer appears two or more times in Printers and scanners
- Names end in (Copy 1), (Copy 2) and so on
- One copy prints while another shows offline
- Apps keep picking the copy that doesn't work
- Removed copies come back after a restart
Usually caused by
- Printer reinstalled without removing the old entry
- Printer software adding its own copy
- New port created after the printer's IP address changed
- Windows discovering the printer again over WSD
- The same printer connected by both USB and the network
Step-by-step fix
Work through the steps in order and check each one off. Most people are printing again before the last step.
Windows 11 / 10
0 of 8 steps tried
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Find the copy that works
Go to Settings > Bluetooth & devices > Printers & scanners (Windows 10: Settings > Devices > Printers & scanners). Select each copy in turn and choose Print test page. If several print, keep the one connected the way you prefer, such as the network rather than USB.
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Check how each copy connects
On each printer's page, open Printer properties > Ports. The ticked port shows whether that copy uses WSD, an IP address or USB. A copy pointing at an old IP address shows offline and can go.
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Remove the extra copies
Select each copy you don't need, choose Remove and confirm. This deletes only that entry; the driver stays installed for the copy you keep.
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Rename the one you keep
Open Printer properties for the remaining printer and, on the General tab, edit the name to remove (Copy 1). Click OK, then set it as your default if you use it most.
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Give the printer a fixed address
Reserve the printer's IP address in your router (often called DHCP reservation) so it doesn't change. If the copy you keep uses a WSD port, add a Standard TCP/IP Port with that address on the Ports tab and tick it, so Windows doesn't treat the printer as new.
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Stop automatic network setup
In Windows 11, go to Settings > Network & internet > Advanced network settings > Advanced sharing settings and turn off Set up network connected devices automatically. In Windows 10, untick the matching option under Change advanced sharing settings in Control Panel. You can still add printers yourself.
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Remove old ports and hidden queues
In Printers & scanners, open Print server properties, select the Ports tab and delete old IP or WSD ports that no printer uses. If removed copies keep returning, open Device Manager, choose View > Show hidden devices, expand Print queues and uninstall the greyed-out entries.
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Let the maker's software add it once
Some printer apps and software packages add their own printer entry when they install or update. If a copy appears each time, remove all copies, let the software add the printer once, and don't add it separately in Windows.
macOS
0 of 3 steps tried
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Spot the duplicates
Open System Settings > Printers & Scanners. Duplicates often have a number or a slightly different name, and one may use AirPrint while another uses the maker's driver. Print a document to each to see which works.
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Remove the extras
Select each duplicate and click Remove Printer. Keep the copy that prints reliably; AirPrint is usually the most dependable choice when the printer supports it.
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Reset if the list is a mess
If many entries are duplicated or won't remove, Control-click in the printer list and choose Reset printing system. It removes every printer and job, so add your printer once afterwards.
Did this fix it?
Good. To confirm everything is healthy, print a test page. It takes a minute and shows any quality problems early.
Try these next
Still stuck? Our printer assistant can walk you through it by live chat, free. . Or the The troubleshooter asks a few questions and narrows it down. If your printer is under warranty, the manufacturer can repair or replace it at no cost. Find their official support site on our brand pages.
Common questions
Why does Windows add Copy 1 to my printer name?
Windows adds Copy 1 when a printer is installed with the same name as one that's already there, such as after a reinstall or when it's found again on a new port. It's the same printer listed twice.
Is it safe to delete the duplicate printers?
Yes. Removing a printer entry doesn't delete documents or the driver used by the other copy. Print a test page first so you keep the copy that works.
Why do duplicate printers come back after I remove them?
Usually Windows finds the printer on the network again and sets it up automatically, or the printer software adds it back. Turning off automatic setup and using a fixed IP address stops this.