Printer makes grinding or clicking noises
Your printer grinds, clicks or knocks. Learn which sounds are normal maintenance, then check for torn paper, foreign objects and a blocked carriage.
Quick fix
Turn the printer off, unplug it and look inside with a flashlight for torn paper, paper clips, staples, pen caps or leftover packing tape in the paper path and along the carriage rail. Remove anything you find by hand, close the covers and turn the printer back on. If it still grinds with nothing in the way, stop using it.
Didn’t work? Go to the full stepsYou might see
- A grinding or crunching sound while printing or starting up
- Repeated clicking or knocking, often with an error message
- The carriage bangs against one side of the printer
- Squealing or squeaking as paper feeds
- A noise followed by a paper jam or carriage error
Usually caused by
- Normal startup, cleaning or ink-priming sounds
- Torn paper or a foreign object in the paper path
- Carriage blocked by an object, tape or jammed paper
- Pickup rollers slipping on paper
- Worn gears, rollers, a toner cartridge or a laser fuser
Safety first. Turn the printer off and unplug it before reaching inside, let a laser printer cool because the fuser gets hot, and never force a stuck part or gear.
Step-by-step fix
Work through the steps in order and check each one off. Most people are printing again before the last step.
Any printer
0 of 9 steps tried
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Know the normal sounds
All inkjets whir, click and pump during startup, print head cleaning and after a cartridge change, and a new inkjet is especially noisy during its first ink charge. Laser printers hum while warming up, and their fans can keep running for a minute or more after a job. These sounds are regular and stop on their own.
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Pin down the abnormal sound
Grinding, crunching, loud repeated clicking with an error, the carriage banging into the sides, or a noise that gets worse over time isn't normal. Notice when it happens: at power-on, as paper is picked up, while the carriage moves or as the page comes out. That tells you where to look.
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Look for foreign objects
With the printer off and unplugged, pull out the paper tray and shine a flashlight into the slot, then open the front cover, the access door and any rear door or duplex unit. Common culprits are paper clips, staples, sticky notes, labels peeled off a sheet, pen caps, coins and small toys.
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Remove torn scraps of paper
A small piece left from an earlier jam can make rollers grind or skip. Pull any paper out slowly with both hands in the direction it normally travels, so it doesn't tear again, and check around the rollers and in the output area for leftover strips.
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Check the carriage path (inkjet)
Open the access door and look along the whole carriage rail and under the carriage. On a new printer, remove any colored tape, foam or cardboard. If the carriage is in the middle of the rail, slide it gently to each side to feel for anything in the way; if it's parked at the side or won't move with light pressure, leave it.
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Swap the toner back (laser)
A grinding that starts right after fitting a new toner cartridge can come from the cartridge itself. Reinstall the old one briefly and print a page. If the noise disappears, the new cartridge is the cause; return or replace it.
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Clean the pickup rollers
Squealing, or a click-click with no paper feeding, usually means the pickup rollers are slipping. With the printer off and unplugged, wipe the rubber rollers with a lint-free cloth lightly dampened with water and let them dry. Use paper within the thickness your printer supports.
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Turn on and listen
Close every cover, plug the printer straight into a wall outlet, turn it on and print a single test page. If the noise came from a jam or a loose object, the printer should now start and print quietly apart from its normal sounds.
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Know when to stop
If grinding continues after you've cleared the path, you smell burning, or you can see broken parts such as stripped gear teeth or loose pieces rattling, stop printing. Running it can do more damage. Contact the manufacturer through its official support website about repair or warranty.
Did this fix it?
Good. To confirm everything is healthy, print a test page. It takes a minute and shows any quality problems early.
Try these next
Still stuck? Our printer assistant can walk you through it by live chat, free. . Or the The troubleshooter asks a few questions and narrows it down. If your printer is under warranty, the manufacturer can repair or replace it at no cost. Find their official support site on our brand pages.
Common questions
Is it normal for a printer to make noise when it is not printing?
Yes, within reason. Inkjets run short maintenance routines on their own, especially after being off for a while, and laser printers may run a fan or a calibration. Brief, regular sounds are fine; grinding or banging is not.
Can I oil a noisy printer?
No. Don't spray oil or general-purpose lubricant inside a printer. It attracts dust and can damage rubber rollers, plastics and electronics, so leave lubrication to the manufacturer's repair service.
Why does my printer click repeatedly and then show an error?
Usually a motor is trying to move the carriage or a roller and meeting resistance. Turn it off, unplug it and check for paper, tape or objects in the way before trying again.