Older printer has no driver for Windows 11
There's no Windows 11 driver listed for your printer. Try Windows Update, the built-in driver, a Windows 10 driver or a universal driver before replacing it.
Quick fix
Add the printer in Settings. If no driver installs, add it manually and click Windows Update on the driver page to load Microsoft's full list, which includes many older models. If yours isn't there, install the manufacturer's Windows 10 64-bit driver from its official website; most work on Windows 11.
Didn’t work? Go to the full stepsYou might see
- The manufacturer's download page lists Windows 10 or earlier, but not Windows 11
- Windows shows Driver is unavailable for the printer
- The old installer won't run or says your system isn't supported
- The printer worked before you moved to Windows 11
Usually caused by
- Manufacturer stopped releasing drivers for the model
- Installer checks the Windows version and refuses to run
- Only 32-bit drivers exist, and Windows 11 is 64-bit only
- Windows protected print mode allowing only the built-in driver
- A PC with an Arm processor that needs Arm64 drivers
Step-by-step fix
Work through the steps in order and check each one off. Most people are printing again before the last step.
Windows 11
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Let Windows find a driver
Connect the printer, go to Settings > Bluetooth & devices > Printers & scanners and click Add device. If the printer appears, add it and let Windows choose the driver. Many network printers work with the built-in Microsoft IPP Class Driver, which needs no download; printers that support Mopria or AirPrint usually do.
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Check optional driver updates
Go to Settings > Windows Update > Advanced options > Optional updates and expand Driver updates. If a driver for your printer is offered, tick it and install it.
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Load the full Windows Update driver list
In Printers & scanners, click Add device, then Add manually next to The printer that I want isn't listed. Choose the option that matches how the printer connects and continue to the driver page. Click Windows Update, wait several minutes for the list to refresh, then look for your maker and model.
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Install the manufacturer's Windows 10 driver
If the manufacturer's official website offers a Windows 10 64-bit driver, download it there and run it. Windows 11 uses the same driver model as 64-bit Windows 10, so these usually install and work. Restart and print a test page.
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Get past an installer that refuses to run
If the installer says your Windows version isn't supported, right-click it, choose Properties > Compatibility, tick Run this program in compatibility mode for, pick Windows 8 or Windows 7 and run it again. If the download contains a driver folder with an .inf file, you can instead click Have Disk on the driver page and point to it.
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Try a universal driver
Many makers of laser and office printers publish universal PCL or PostScript drivers that cover lots of older models, for example HP Universal Print Driver or Xerox Global Print Driver. Download one only from the manufacturer's official website and select it when you add the printer.
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Use Windows' generic class drivers
If the printer understands PCL or PostScript, as many office lasers do, Windows includes generic drivers such as Microsoft PCL6 Class Driver and Microsoft PS Class Driver, listed under Microsoft on the driver page. They lack some features but handle everyday printing.
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Check Windows protected print mode
Recent versions of Windows 11 have an optional security setting called Windows protected print mode. While it's on, only the built-in driver is used, so printers that need the manufacturer's driver won't work. Turning it off returns Windows to its standard printing setup but gives up the extra protection; on a work PC, leave that decision to your IT administrator.
Before you start
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Find the exact model
Note the full model name and number from the label on the printer, and whether it connects by USB, Ethernet or Wi-Fi. Network printers usually have more driver options.
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Check for Mopria or AirPrint support
Printers that are Mopria certified, and many that support AirPrint, work with the built-in Windows driver. The manual or the manufacturer's specification page usually says so, and the Mopria Alliance website lists certified models.
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Update the printer firmware
If the manufacturer still offers firmware for the model, install it from the printer's menu or official website. Newer firmware sometimes improves network printing compatibility.
Did this fix it?
Good. To confirm everything is healthy, print a test page. It takes a minute and shows any quality problems early.
Try these next
Still stuck? The troubleshooter asks a few questions and narrows it down. If your printer is under warranty, the manufacturer can repair or replace it at no cost. Find their official support site on our brand pages.
Common questions
Can I use a 32-bit driver on Windows 11?
No. Windows 11 only comes in 64-bit versions, which need 64-bit drivers. If only a 32-bit driver was ever made, try the built-in or universal drivers instead.
Why won't any driver install on my new Windows 11 laptop?
If the laptop has an Arm processor, such as a Snapdragon chip, standard x64 printer drivers generally can't be used. The built-in driver works with Mopria-certified printers; otherwise check the manufacturer's official site for an Arm64 driver.
Is it safe to get a driver from a driver download site?
Stick to Windows Update, Microsoft's built-in drivers and the manufacturer's official website. Download sites can bundle unwanted software or wrong versions, and a genuine driver, if one exists, is available from those official sources.